| COLUMBUS, OH – June 21, 2011 – Netezza,
an IBM company, presented its 2011 Valued Partner Award to ISOdx Solutions, LLC
at the 9th Annual American Business Awards ceremony last night at the
Marriott Marquis Hotel in New York City. The ceremonies were hosted by Cheryl
Casone of the Fox Business Network and broadcast nationwide by the Business Talk
Radio Network. Netezza, the global leader in data warehouse and analytic
appliances, recognized ISOdx for reducing the time to trouble-shoot host system
problems caused by software configuration changes from hours and days to
minutes. Netezza’s Principal Support Analyst Jim Coleman said, “Deploying ISOdx
really gave our support organization a shot of adrenalin. Prior to ISOdx, the
only way we could resolve these problems was to throw support and development
resources at them for extended periods of time. Although these problems
represented only a small subset of all problems, they were very disruptive to
customer operations. What ISOdx did was nothing short of magic─it made these
problems disappear. Since deploying ISOdx we have not had a single protracted
outage because of one of these problems, and we have realized three times the
purchase price of ISOdx in opportunity cost
savings.”
Accepting the Award for
ISOdx Solutions was ISOdx Solutions President, Anthony (TJ) Felice. “Receiving
the Valued Partner Award from Netezza is incredibly rewarding for our company,”
he said. “From implementation to our continuing relationship today, it has been
a great experience. Making a positive difference in the tech support business is
what ISOdx is all about, and Netezza has validated our mission via this
prestigious honor.”
Stevie Awards were presented in more than 40 categories. More than
2,800 entries from organizations of all sizes and in virtually every industry
were submitted for consideration. More than 200 executives across the country
participated in the judging process to determine the Finalists and Stevie Award
winners.
ABOUT ISOdx SOLUTIONS
Designed by support experts for support experts, ISOdx is the first
and only proven software tool to proactively harness the power of change
isolation for the fastest resolution of technology support issues. ISOdx
advanced diagnostics gather data before issues arise and puts critical
information at a support team’s fingertips before the customer’s first call.
ISOdx reduces the time and costs associated with solving problems in any area of
your customer’s technology environment. For more information, go to
www.isodxsolutions.com.
ABOUT
Netezza, an IBM company
Netezza, an IBM company, is the global leader in the data
warehouse and analytic appliance market. Netezza’s high performance
data warehouse appliances are purpose-built to make advanced analytics of big
data simpler, faster, and more accessible. By bringing simplicity to advanced
analytics, Netezza helps companies maximize the full potential of their data in
ways that were previously unthinkable─fueling entirely new, game changing ways
of working. For more information, go to www.netezza.com. ###
ISOdx
Solutions and ISOdx are registered trademarks of ISOdx Solutions, LLC. Other
names may be trademarks of their respective
owners. |