COLUMBUS, OHIO (September 18, 2007) Versitec, a leader in support and service management for the data storage and imaging solutions industries, announces that VENS (Versitec Enhanced Network Support) will now be included -- at no cost -- for all Versitec NetBackup (NBU) customers.

"This is an incredible value add we are excited about giving our customers," said Craig Wallace, Versitec founder. "When we saw the amazing impact for those that had purchased VENS, we knew we wanted to provide it to all our NBU customers. With VENS we have the ability to give all our NBU customers a level of service and support that is unmatched in the industry. Since that?s really what Versitec is all about, it quickly became a priority for us to move forward."

VENS is powered by ISOdx, a revolutionary change diagnostic and reporting solution. VENS provides Symantec NBU users with an unprecedented level of support by reducing time to problem resolution by up to 75 percent. VENS assures rapid diagnosis and correction of NBU problems and provides a history of system changes to work smarter, faster and more strategically. "VENS saves me a lot time. A couple of months ago, we had a problem receiving our vault emails. Versitec was able to solve our problem quickly because they had all of the log information they needed right there to identify and then resolve it," said Eric Midkiff, Network Administrator, Thomas Memorial Hospital.

During a recent annual business review by Symantec,Versitec earned the highest software support performance ranking with NBU and its modules for the second year in a row. Versitec is in the process of contacting its current NBU customers to schedule the easy, no-risk installation - a 20-second download. Scheduled webinars will provide a 30-minute overview for the new VENS users.

While VENS is provided to Versitec NBU customers at no cost, other NBU users can purchase VENS through Versitec, email VENS@versitec.com or call 800.224.3475.

About Versitec
Versitec supports over 9,000 maintenance contracts yearly and offers 24x7 support to mission critical datacenter environments. Versitec thoroughly understands the interdependencies of the hardware and software that encompasses a total storage solution. In addition to strong technical resources, Versitec offers call management and maintenance renewal management including contract co-termination for all the products comprising IT storage infrastructures. For more information on Versitec, please visit versitec.com.

About ISOdx
Developed specifically for IT service and support, ISOdx provides revolutionary business solutions that equip companies to achieve continued growth and innovative industry leadership. With ISOdx, changes in the IT environment can be rapidly detected in an unprecedented manner in a matter of seconds. For more information on ISOdx, please visit ISOdxSolutions.com.