We will guard the personal information you share with us to ensure the content, services, and advertising that we provide on cranel.com (and related Cranel sites) are always tailored to your current, designated preferences.

When you provide Cranel, Inc. with your name (or alias), email address, mailing address, or telephone number, and you "opt in," Cranel, Inc. and Cranel, Inc. representatives may use the provided information to alert you to product upgrades, special offers, updated information, classes, new services, and other Cranel-related information. ("Representatives" include value-added resellers and authorized training partners.) Cranel, Inc. does not offer, or allow the selling of, any user-provided information to third parties. Cranel, Inc. respects the rights users give us when opting to receive email communications and enforces internal policies to preserve those rights. It is our objective to retain the long-term ability to continue to communicate with our users.

If you do not want Cranel, Inc. or Cranel, Inc. representatives to contact you, you may "opt out" of this preference at any time, whether you're online or contacting Cranel, Inc. directly. As part of your preference flexibility, you'll always have the option to opt back in and have Cranel, Inc. contact you based on your previous or new preferences. For instructions, please see the section "Contact Us," below.

If you choose not to register or provide personal information, you can still visit most Cranel, Inc. web sites; however, you will not have access to areas that require personal identification.

Cranel, Inc. also may utilize visitor log files (cookies) with our web site. Once a user enters our site, a cookie follows them through their click stream path. Examples of information being collected by these cookies include the number of times a user came to our site(s), and the paths they took to get there.

Cranel, Inc. uses the data collected from web site visitor cookies in aggregate form only and does not collect any personally identifiable information. Use of this information helps us better understand what users are seeking and learning at our web site(s) and helps us identify potential navigation issues.

How Cranel, Inc. will protect your personal information

Cranel, Inc. will always protect the personal information that you share with us. Cranel, Inc. stores information internally in a controlled, secure environment. If Cranel, Inc. requests general demographic information, this information is limited to reporting purposes only; members remain anonymous. Phone numbers, email addresses, and postal addresses are never shared for demographic reports with outside entities.

Cranel, Inc. may occasionally present a special contest or promotion that is sponsored by another company. To qualify for entry, we may ask you to provide personal information. If we plan to share that information with the sponsor(s), we will provide an up-front statement to that effect.

How to update your personal information and preferences You can help Cranel, Inc. maintain the accuracy of your personal information by notifying us when you change your name, address, title, phone number, email address, or your content preferences. If at any time you wish to update your information or preferences, or you prefer to stop receiving communication from Cranel, Inc., feel free to contact us at any time. Cranel, Inc.  Privacy contacts include:

EMAIL:
privacy@cranel.com

POSTAL MAIL:
Cranel, Inc. Corporate Headquarters
8999 Gemini Parkway
Columbus, OH 43240
USA

If you change your email or postal address, please contact Cranel, Inc.  In order to make the appropriate corrections, please include both your old and new address.